Customer Safety Is Paramount: Oppo India On Mobile Explosion Incident

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A 28-year-old man sustained burn injuries after his brand new mobile phone exploded while he was riding his scooter, police said on Tuesday.

"Today one person by name Md Imran was travelling on his scooter in Bollaram area when his recently-purchased Oppo cell phone exploded in his pocket," Ramesh Reddy, Circle Inspector, Bollaram Police Station, as per the sources.

"Due to this (blast), Imran received burn injury in his leg and fell down from the scooter and received head and eye injuries," the police inspector said.

The man was later shifted to a hospital.

"Victim's condition is declared out of danger. We have suggested the victim should complain in the consumer court against the local dealer of the mobile phone. It has come to notice that that the phone exploded due to heat," the police official said.

Oppo India was quick to respond to the incident. In a statement issued to the media, Oppo India said: "Customer safety is of paramount importance to us, at OPPO. The occurrence of such an incident is very unfortunate and we are looking into it, on priority, with much seriousness. We deeply care for our customer, and are providing all necessary assistance and support, to ensure his well being. As strict protocol, all our devices undergo thorough checks and we are committed to ensuring such accidents do not occur in future, by driving even more stringent processes."

Agencies

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